Refund policy

ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.
If you have placed an order and would like to cancel your order, please contact us at admin@madelinehaircollection.com. Cancellations are only accepted within 48 hours of original purchase date. There is a $25 Restock fee for cancellations.
Returns are only accepted when you have received the wrong items.
Please note, we are not responsible for improper measurements resulting in a wig that does not fit. Please take your measurements and select options very carefully. We will make your custom wig according to your exact specifications.
***Please make sure that you read the details of this product in its entirety before placing an order, due to the no exchange or refund policy.

BY ORDERING YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTOOD ALL THE TERMS & CONDITIONS, PROCEDURES, POLICES, AND ALL OTHER INFORMATION LISTED ON THIS WEBSITE.

THANK YOU!!

If you have any questions about Policies, please do not hesitate to reach out!
Contact us at admin@madelinehaircollection.com for more questions.